A branch of Southwest Funding, LP · NMLS #32139Just a text away(417) 849-2430Mon to Fri 9 to 4
Your loan team

Meet the Team at True North Yates Group

A small team of real people who answer the phone, answer your texts, and stay with you from the first question to closing day.

3213 S Campbell Ave Suite A, Springfield, MO 65807  |  Branch NMLS #2424517  |  Southwest Funding, LP, NMLS #32139  |  Equal Housing Lender
Your loan team

One goal: no confused borrowers

You will know what is happening with your loan at every step, and who to call. We serve Missouri and the 21 states where we are licensed (AL, AR, CA, FL, GA, IL, IN, IA, KS, LA, MS, MO, NC, OH, OK, OR, PA, SC, TN, TX, VT). Individual licenses vary, so each team member's states are noted below.

Shay Yates, Branch Manager and Loan Officer at True North Yates Group in Springfield, MO

Shay Yates

Branch Manager and Loan Officer
NMLS #2172921 · NMLS Consumer Access

Shay leads the Springfield branch and has been Branch Manager at Southwest Funding since December 2025. Her career began at JPMorgan Chase, where she spent 2010 to 2021 as an escalations manager and project manager and was named a Champion of Chase Global in 2020. She has held her NMLS license since 2021.

In mortgage lending, Shay served as a Sr Team Lead Originator at Veterans United (Mortgage Research Center) from 2021 to 2024, then as Branch Manager and VP at Lower Mortgage from 2024 to 2025.

She specializes in helping Veterans and self-employed borrowers, and she runs every loan the way a project manager runs a project: a clear plan, a timeline, and no surprises. Faith, family, and country guide how she works.

Apply with Shay Book a call
Mandi Lampe, Loan Officer at True North Yates Group in Springfield, MO

Mandi Lampe

Loan Officer
NMLS #2188181 · NMLS Consumer Access

Mandi loves helping buyers find their path to homeownership with confidence. She keeps the loan process simple and approachable, guiding clients from pre-approval to closing with a positive attitude and strong communication.

Book a call
Camie Jelinek, Loan Officer at True North Yates Group

Camie Jelinek

Loan Officer
NMLS #2858697 · NMLS Consumer Access

Camie is licensed in Missouri.

Camie is a Loan Officer with True North Yates Group, a branch of Southwest Funding. Before joining True North, she spent more than 10 years in the real estate field as a Missouri accredited instructor, teaching licensing courses.

Camie believes everyone has a Pathway to Home, and she is there to guide every step of it with clear answers, honest advice, and no surprises at the closing table. She serves borrowers across Missouri.

Book a call
Aubrey Reason, Loan Officer at True North Yates Group

Aubrey Reason

Loan Officer
NMLS #1731636 · NMLS Consumer Access

Aubrey is licensed in North Carolina only and can offer loans only in North Carolina.

Aubrey is a Loan Officer on the True North Yates Group team, helping borrowers in North Carolina.

Book a call
Christian Schwartz, Loan Processor at True North Yates Group in Springfield, MO

Christian Schwartz

Loan Processor
Loan processing and file support

Christian is a loan processor. He supports your loan team but does not originate loans, so start any new application with Shay or one of our loan officers.

Christian keeps your file moving. From the moment you are under contract, he sets up your file, gathers documents, and makes sure everything is ready for underwriting. His attention to detail and steady communication help turn buying a home into an experience instead of just a transaction.

Book a call

Let's build your home plan together

No pressure. No jargon. Just a simple conversation about your goals and what is possible. Virtual or local appointments are available.

FAQ

About our team

Who will I work with at True North Yates Group?

You will work with a loan officer such as Shay Yates, Mandi Lampe, Camie Jelinek, or Aubrey Reason, supported by Christian Schwartz, our loan processor, once you are under contract.

Is Aubrey Reason licensed in every state?

No. Aubrey is licensed in North Carolina only and can offer loans only in North Carolina.

What does a loan processor do?

A loan processor sets up your file, gathers your documents, and makes sure everything is ready for underwriting. Christian Schwartz is our loan processor.

Who is the branch manager?

Shay Yates is the Branch Manager and a Loan Officer, NMLS #2172921.